Our Promise to You

RBC uses online data collection tools to improve functionality, to enhance security, for evaluating the effectiveness of our Websites and marketing campaigns, or to provide visitors with a customized online experience.

To Improve Functionality

RBC Websites may use cookies to monitor and improve operations and functionality. These cookies do not contain personal or financial information. They gather statistical data such as the average time spent on a particular page. This kind of information provides insight on how to improve the design, content and navigation of a Website.

To Provide Enhanced Security

RBC uses a variety of techniques to help protect your accounts from being accessed by unauthorized users. This can include an encrypted persistent cookie that contains information to help us verify you as the client and to block unauthorized attempts to access your accounts.

To Evaluate Website and Campaign Effectiveness

RBC or its agents on behalf of RBC may use persistent cookies and electronic images known as Web beacons on certain RBC websites and in email communications, to analyze the effectiveness of our sites and marketing campaigns. Web beacons are used to compile aggregated statistics about website usage patterns, like how many times a link or area on a webpage is clicked. We may also use the anonymous information that is captured automatically in logs by Web servers to evaluate the performance of our Web sites.

RBC or its agents on behalf of RBC may also use cookies and Web beacons in association with the advertisements promoting RBC products and services that appear on other company websites and in email communications. This allows RBC and its agents on behalf of RBC to measure the response to a marketing campaign.

The agents we retain are subject to strict privacy and confidentiality standards which prohibit the collection or use of any personal or non-personally identifiable information for any purpose other than to facilitate specific operations that they have been contracted to provide.

All the information collected in any of these tracking activities is non-personal and is not used in connection with any other information that could identify you personally.

Site Personalization

Some RBC websites use cookies as a means of offering visitors a personalized experience. For example, some of the online tools and calculators available on our Web sites use persistent cookies in order to provide users with the option to save their information for a future visit.

Declining Cookies

It is possible to still browse RBC websites even if you decline cookies. However if you choose not to accept cookies, some RBC Web sites may not function properly or optimally. As well, you will not be able to access certain secured sites.

Cookies are widely used and most web browsers are configured to accept cookies automatically. If you prefer not to accept cookies, you may adjust your browser settings to notify you when a cookie is about to be sent, or you may configure your browser to refuse cookies automatically. If you would like to learn more about your cookie options, please refer to your browser's documentation or online help for instructions.

Updating Our Privacy Principles

These RBC Privacy Practices are to be read together with and form part of the RBC Legal Terms. Any changes to our privacy policy and information handling practices will be reflected in this policy without notice by updating this posting. We may add, modify or remove portions of this policy when it is required or appropriate to do so. You agree to review the RBC Privacy Practices regularly and your continued access to RBC company websites will mean that you agree to these changes. You may determine when this policy was last updated by referring to the modification date found at the bottom of the Privacy & Security website.

RBC COMPANIES GOVERNED BY THIS PRIVACY POLICY