Corporate Responsibility Oversight Structure
At RBC, our whole company, every employee, is responsible
for behaving responsibly, and it's built right into
our Code of Conduct, which reads:
"It is our duty as a corporate citizen to add
value to society while earning a profit for our shareholders.
RBC companies take responsibility for the effects of
their actions, both social and economic."
In order to respond to increased expectations for integrated
reporting and communications about the full range of
initiatives that fall under the "corporate responsibility"
umbrella, we have assigned formal responsibility for
these duties within Corporate Citizenship, a group that
manages Corporate Responsibility, Corporate Environmental
Affairs and Donations.
Groups like Finance, Investor Relations, Group Risk
Management, Procurement, Real Estate Operations, Human
Resources, Community Sponsorships and Government Relations
are also responsible for some of the policies, programs,
performance and reporting of various economic, environmental,
and social activities that fall under "corporate
responsibility." Most of these departments report
to the Chief Operating Officer.
Our branch staff are responsible for community relations
at the local level. We have multiple business units
and each has its own structure for customer service
and quality management.
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