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Access to basic banking servicesSharing expertiseEconomic revitalization brings hope
 

Community Economic Development

RBC’s vision of helping build prosperity together is most evident in our community economic development initiatives. We invest our skills, knowledge and leadership to help develop a sustainable
economic infrastructure in the communities where we work and live.

Promoting self-sufficiency
Social and Enterprise Development Innovations (SEDI) is a national organization that promotes economic self-sufficiency for disadvantaged Canadians. In 2003, RBC was proud to continue our involvement with SEDI on two fronts.

RBC is the lead financial institution supporting 9 of the 10 Learn$ave sites across Canada. Learn$ave is the largest demonstration project in the world of Individual Development Accounts (IDAs). IDAs were developed to encourage participants to invest their own personal savings and receive a matched contribution from the federal government that will be used for personal economic development such as post-secondary education, skills training or small business capitalization.

As stated by one of the nearly 4,000 participants: “Learn$ave helped me make something of myself. I was able to save a nominal amount of money and match it with an amount significant enough to make a difference.” To date, participants have saved over $1.7 million and received close to $5 million in matched contributions.

RBC is also involved in SEDI initiatives for young people who face barriers to self-sufficiency. Employees in 34 Canadian communities have helped with “The A Game” and “Youth.comm” – programs that have reached over 8,000 young people, and are designed to increase financial literacy and promote awareness of entrepreneurship. RBC also supports SEDI’s E-Thinker, an innovative one-day experience that exposes secondary school students to the power of entrepreneurial thinking, and self-employment initiatives for people with disabilities.

RBC has committed to work with SEDI over the next three years on strategies that will allow more young people become self-sufficient.

For more information, visit sedi.org

Toward prosperity through partnerships
The prosperity of communities and nations both depend on a strong business sector. RBC believes that leaders of industry, government and other key stakeholders have a shared responsibility to work together in creating the conditions necessary to grow successful, world-class companies that can tap into markets across North America and around the world. This mission is not only critical to business, it is critical to the future prosperity of our communities.

Aside from providing financial services to small, medium-sized and corporate businesses, RBC also participates in a number of partnerships, such as with the Canadian American Business Council, to help create a business climate of competitiveness and profitability. Our employees are also active members of local Chambers of Commerce across North America, in most communities where we operate.

Access to basic banking services

 
 
Cortney Easterling, Kendale Davis, Todd Weir and Lisa Marianetti, RBC Liberty

Some people prefer not to deal with a traditional bank branch. RBC’s Cash & Save, which opened its first site in Toronto’s Parkdale area in October 2002, is designed to meet their needs.
     Cash & Save offers a combination of smaller premises, fair pricing, non-traditional banking hours, specialized product offerings and ongoing community consultation. It offers lower-cost cheque cashing and financial services and focuses on the quick delivery of routine transactions, such as immediate cheque cashing, bill payments, money orders and money transfers.
     In 2003, we opened a second test site in Toronto’s Regent Park area, in partnership with the Yonge Street Mission. “Cash & Save allows low-income people to engage in normal financial transactions at a trustworthy institution,” says Rosemary Gray-Snelgrove of the Yonge Street Mission. “This brings dignity and self-respect to those who have financial responsibilities, but until now, had no financial institution to serve them.”

RBC’s Yolande Quan-Vie leads a team of five employees at our new Cash & Save site in Toronto. All live in the community and, among them, speak Tagalo, Spanish, German, Tamil, Cantonese and Mandarin. Providing essential banking services, such as money orders and cheque cashing, Cash & Save’s transaction fees are significantly lower than other retail financial service providers.
IMAGE: Krista Sjaarda
   

 

A bridge to success
Many skilled immigrants lack Canadian experience, and this prevents them from getting jobs and contributing to Canada’s economy. Career Bridge, an internship program for highly trained recent immigrants, aims to change that.

Career Bridge will work with employers across all industry sectors to provide paid internships to new Canadians who qualify for professional and managerial positions. Interns will be pre-screened for workplace language skills, education and international work experience.

In 2003, the program began as a pilot project in Toronto, with RBC among participating employers.

The interns’ expertise and skills are in high demand, in fields that include technology, engineering, finance and accounting, manufacturing management, international marketing and human resources. The new program will operate through Career Edge, an internship program that helps provide meaningful work experiences for graduates of all disciplines.

A good start in business
RBC employees across Canada and the U.S. are among the experienced business people who give their time and energy to Junior Achievement (JA). JA is an international organization that provides students with a first-hand glimpse into the world of business and entrepreneurship by offering practical business education programs in schools.

Many employees go into classrooms to deliver JA programs – such as the more than 900 RBC volunteers across Canada who devoted 10,670 hours to delivering the Economics of Staying in School and Business Basics programs.

Some employees raise money, such as those in Burlington, Ontario, who earned more than $5,000 in the 2003 JA Bowlathon. Others, like employees from RBC Mortgage in Columbus, Ohio, help students set up a business that operates like a real company.

RBC Foundation supported JA organizations across North America, with donations of more than $250,000 in 2003.

Jobs equal success
RBC believes that a well-trained workforce is one key to a community’s economic success. That’s why we support programs like La Cinquantelle, offered by the Women’s Centre of Montreal, to develop the employability of women over the age of 50. RBC has hired a number of candidates referred by the Centre, and also donated $45,000 to the Centre, which helps fight poverty among women and their families, particularly by helping women re-enter the labour force.

In addition, RBC supported the launch of a new program offered by the Canadian Manufacturers & Exporters Association (CME) to help CME member companies meet the increasing demand for skilled employees by hiring internationally trained workers.

The program is part of the CME’s successful Business Results series. This package will encourage employers to tap the relatively unexploited pool of skilled workers who have international training and provide employers with resources that will ease the process of integration from the initial search through language training. The materials will include a series of case studies from some of Canada’s leading companies.

Sharing expertise

 
 
RBC's Rupa Ganatra and Caroline Walton

Sometimes it’s not how much money you give, but the time and passion you invest in a cause that reap the greatest returns. That’s what thousands of our employees have learned over the years. Take, for example, Krista Green, from RBC in St. John’s, Newfoundland. Once a month, Krista meets with new entrepreneurs to share her knowledge and help them get their fledgling businesses off the ground.
     A mentor with the YMCA-YWCA Enterprise Centre, a not-for-profit business development agency that promotes self-employment, Green works with two new entrepreneurs at a time, advising on a variety of business issues, from managing finances to marketing. Between meetings, she’s available to respond to questions or problems that arise.
     “As a new entrepreneur, you need to be disciplined,” Green says. “We set out an action plan for each entrepreneur and monitor their progress monthly. I’m a strong advocate that meeting once a month keeps them on track and helps them achieve their ultimate goal.”

Mike Conway, a St. John’s, Newfoundland, entrepreneur, meets with RBC’s Krista Green for advice on marketing, sales and strategic planning. A typical meeting might involve an analysis of how Mike’s business, Homestead Inspections, has grown, and an assessment of his costs and competition so he can plan for the future.
IMAGE: Terry Rice
       
   

Without the essentials of life, such as food and housing, it’s nearly impossible for people to achieve their full potential. RBC Financial Group supports programs that address these needs in the communities where our employees live and work.

Putting food on the table
Without the basics of life, it’s nearly impossible for people to achieve their full potential. So making sure those in need get enough to eat is a cause that’s close to the heart of thousands of RBC employees. They hold bake sales to raise money for local food banks, donate money earned through dress-down Fridays, engage in friendly competitions with neighbouring branches to see who can collect the most food items and encourage clients to support their efforts.

In addition, RBC gave over $250,000 to replenish food banks across Canada. Among major donations: $25,000 to the Edmonton Gleaner’s Association, $15,000 to the Lethbridge Food Bank Society, $10,000 to the Regina Education and Action on Child Hunger, and $100,000 in the four Atlantic provinces.

Solutions to homelessness
RBC believes that having a roof over your head is a basic human right, and we invest our resources in a number of initiatives to fight homelessness. RBC was a co-sponsor of Habitat for Humanity’s Ed Schreyer Work Project 2003. The project toured Western Canada, teaming up with families in need to build affordable homes – and building Habitat’s 700th Canadian home since 1985.

Not only has RBC donated over $1.2 million to Habitat for Humanity since 1998, but employees across North America have been involved with community builds. For example, RBC Mortgage supports Habitat for Humanity in Chicago, while RBC Dain Rauscher works for the cause in Minneapolis.

Raising the Roof, whose mission is to find long-term solutions to homelessness, once again received strong support from RBC for its annual Toque Tuesday fundraising campaign in Canada. Employees sold toques, raising close to $42,000 for local agencies, while RBC’s corporate support totalled $50,000.

Innovative solution for Aboriginal housing
One of the most pressing needs in Aboriginal communities is for adequate housing. Helping make this possible is an innovative solution RBC Royal Bank developed in partnership with select First Nations.

In Canada, under the Indian Act, First Nation members living on a reserve are restricted from mortgaging their property as collateral security. In 1999, RBC Royal Bank worked with selected First Nations to develop a housing loan product that mirrors a conventional mortgage. Now, members who would qualify for an off-reserve conventional mortgage can obtain on-reserve housing loans without a ministerial guarantee.

For more information about RBC’s support of community economic development, visit
rbc.com/community

Economic revitalization brings hope

 
 
RBC's Rupa Ganatra and Caroline Walton

Eastern North Carolina is among the most economically depressed regions in the U.S. The Foundation of Renewal for Eastern North Carolina (FoR ENC) aims to give the area new hope. “FoR ENC’s mission is to unite the 41 counties of Eastern North Carolina as a unique identity and brand,” says its president, J. Phillip Horne.
     RBC Centura was a driving force behind FoR ENC’s creation. “In addition to pivotal financial support,” Horne says, “RBC Centura has contributed in many ways by providing leadership, vision and human capital to the challenging but rewarding process of trying to shift a regional culture toward entrepreneurship.”
     In the spring of 2003, FoR ENC hosted the One East economic summit, which brought together the region’s stakeholders to discuss common challenges and brainstorm new ideas and opportunities in a number of global growth industries such as travel and tourism, information technology, biotechnology, and agriculture and biopharmaceuticals.

Shifting a regional culture toward entrepreneurship: that’s the goal of a new economic revitalization group in Eastern North Carolina, says its president, J. Phillip Horne. RBC Centura is playing a pivotal role in the project.
IMAGE: John Bullard

 

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